Funds can only be refunded to the counter-account registered with us. This is the account you provided when opening your Novelist account.
How Do I Change the Linked Counter-Account?
If you want to change the linked bank account, you currently need to create a support ticket. Our support team will guide you through the process and make the change for you.
In the future, you’ll be able to do this easily yourself via the Novelist app, making account changes even faster and more convenient.