If your deposit to your Novelist account was not accepted, it is likely because the funds were sent from a bank account number different from the one you provided during onboarding. Deposits from bank accounts with a different account holder name are not accepted. The funds will be automatically refunded on the next working day.
Would you like to add a new bank account number? Please contact support. It is important to ensure that the IBAN is always registered in the name of the account holder of the Novelist account.